1.Information we collect
Depending on how you interact with the store, we may collect contact details, billing and shipping details, order and transaction information, customer service communications, device and browser information, IP address, and information collected through cookies or similar technologies. Payment information is processed by our payment service providers; Robinson Gifts does not receive or store your complete payment card number.
2.How we use information
We use personal information to process payments and orders, arrange shipping, provide customer support, communicate about transactions, prevent fraud and abuse, maintain and improve the store, measure performance, comply with legal obligations, and provide marketing communications when permitted or requested.
3.How information is disclosed
We may disclose information to Shopify, payment processors, shipping carriers such as UPS and FedEx service partners, technology and hosting providers, analytics or advertising providers used by the store, professional advisers, and government or law-enforcement authorities when required by law. These parties receive information only as reasonably necessary for their services or legal obligations.
4.Cookies and privacy choices
Cookies and similar technologies help operate the store, remember preferences, analyze usage, and support advertising where applicable. Browser settings can be used to control certain cookies, though disabling them may affect store functions.
Depending on your location, you may have choices regarding certain uses or disclosures of personal information.
5.Data retention and security
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, and meet legal obligations. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
6.Your rights
Subject to applicable law, you may have rights to request access, correction, deletion, or a copy of personal information, or to object to or restrict certain processing. We may need to verify your identity before completing a request.
7.Children
Our store is not intended for children under the age required to provide valid consent in their jurisdiction, and we do not knowingly collect personal information from children for the purpose of selling cookware.
8.Third-party links
The store may link to third-party websites. Their privacy practices are governed by their own policies.
9.Policy updates
We may update this policy to reflect changes in our services, practices, or legal obligations.
10.These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Kentucky, US
11.Contact
If you have any questions, please reach out to our support team:
Website: robinsongifts.com
Email: support@robinsongifts.com
Phone: +1 763-329-0944
Street Address: 500 W 2nd St, Owensboro, KY 42301, United States
Support Hours: Monday – Saturday, 8:00 AM – 5:00 PM (UTC-5), excluding public holidays.